Dear Mozilla, Microsoft and Six Apart...
Dear Mozilla, Microsoft and Six Apart,
I am a big fan of yours. Really, I am.
However, when I'm using either Firefox, Movable Type, Vox, and Vista, somehow, someway, if I go to upload a photo, Firefox crashes and burns.
Considering Movable Type has that nifty "auto save" feature and recovers lost content, I never really lose a post while I'm using it - especially considering Firefox has the "restore session" button when it suddenly closes without warning.
However, Vox's "recover" option does not work as well as Movable Type's and did not recover the correct content when I went to upload a photo on Vox and Firefox suddenly closed.
I selected the "restore session" option and waited patiently for Vox to recover my post...but no. It simply reverted back to the version of the post I had saved as "draft" about six hours ago.
Do the Firefox and Vox "recover/restore" features battle it out to save the content and Vox (unfortunately) wins?
What happened?
Also, why does it always crash when I'm trying to upload a photo? This happens once or twice a day when I'm using a blogging application made by Six Apart (which is a large portion of my day, I might add.) This does not happen when I upload a photo to any other website or with any other social networking sites like Facebook.
Please know that I love you dearly and I think that you're all golden, but I'm just wondering why this is.
Is this Vista's fault? Do I need to put the smack down on Bill?
Do Firefox, Six Apart's blogging apps and Vista just not get along?
Does this happen to anyone else?
This has happened to me on my old work PC and my laptop so I know it's not the computer I'm using. The only common link I can find are the browser I'm using, the blogging applications I use, and my choice of operating system.
Please help. I don't want to break up with any of you, but consistently losing content that I've put a lot of hard work is probably the worst feeling for any writer.
Help!!!
Yours faithfully (for the time being),
Cate
xx
ps. Please note how plain this post looks without any photos. It's heartbreaking.
Comments
Vox's restore thing is wonky. It's better than nothing at times but it doesn't seem to work properly. The spellcheck really doesn't work, I have to click it at least twice. Anyway...I was having a lot of issues with uploading music for a few days, but I think it was my internet provider. I can't vouch for anything else though, I don't use Vista or Firefox, and everything else Vox-related works all right for me.
I hope you get this resolved, a post of yours w/o photos is like...a cupcake without icing!! Okay, maybe not THAT severe...a cupcake without sprinkles.
As for your other issue, you have a lot of variables in your problem - can you rule some of them out?
- Does the same problem happen if you use Internet Explorer to upload the picture?
- Are you using the latest version of Firefox, and if not, does the problem still exist if you tried that latest version?
- Have you tried turning off all your addons in Firefox to see if one of them is causing a conflict with the upload process?
- Have you tried turning off the Firefox "restore session" feature and see if that is what is causing the conflict with the upload process?
I think I can rule out the Vista aspect - I've got Vista at home and use that and FF with no issues in uploading. Of course, something in your configuration could be doing something weird, but I have the feeling it's a Firefox/SA conflict, not an operating system problem.
Also, is it only during the UPLOAD of the photo, or during the inclusion of a photo into a post that FF crashes? If it's just the uploading, you could always upload in IE, or upload to a site like flickr and then just add from your library into the post in FF. Yes, it's a pain, but if you're really hurting to get pictures into your posts, that might work.
"...but consistently losing content that I've put a lot of hard work is probably the worst feeling for any writer."
And of course when I restore, it's gone.
However, I don't have the problem when I use my desktop, which does not have Vista. I assumed it was a Vista problem.
for me firefox2 had loads of memory leaks - causing unspeakable errors on my system - to the point where i actually considered going back to IE *GASPS*
But FF3 has been nothing but awesome - and easily copes with the 30+ tabs I have open at once (I know, I Know)
Yeah, I upgraded to FF3 about 2 weeks ago. I like it a lot better! However, I've realized now that the crashing problem is definitely Vista's fault. It's happened when trying to upload a photo to LastFM and a couple other sites, as well. Stupid Vista...
The funny thing about upgrading to FF3 was that it wouldn't allow me to do it WHILE using FF2, so I had to use IE. W.T.F?
Other than that, put it down to vista being rubbish....